1150 Cornell Avenue
Savannah, Georgia 31406
Ph: 912-354-3911
Fax: 912-355-1336

Coastal Harbor Health Systems Home

 
 

FAQs

How do I know if my child needs help?
Do I need a referral from a doctor ?
How do you determine what kind of care my child requires?
What should I bring for the assessment?
What happens if my child needs to be admitted?
Are there things that my child shouldn’t bring if they’re admitted?
If my child is admitted to the Acute unit how long will they be there?
Am I able to see my child?
How will my child keep up with school work?
What happens if my child is not admitted?
How can I be assured that my information will be kept confidential?
How will I pay for treatment?

How do I know if my child needs help?
It is not unusual for a child to face stress in daily life and with the challenges of growing up. Sometimes the child can get better over time.
Other times, however, the child—because of trauma, severe life changes, trouble coping, or other more pressing challenges—may require additional help.
If you think your child suffers from depression, self-destructive behaviors or behavior that could harm others, returns to an old action such as bed wetting or soiling, or other persistent and worrisome behavior, contact your child’s doctor or call us for an assessment. Top

Do I need a referral from a doctor ?
We do not require a referral. If you believe your child needs help, please call our admissionsdepartment at (912) 354-3911 to schedule an assessment. The assessment will help us to determine what type of care your child may need. Top

How do you determine what kind of care my child requires?
With the assessment we determine your child’s needs and whether those needs require hospitalization. The assessment usually takes about one hour and includes our assessment counselors sitting down with you and your family and gathering information about your child.
Our staff then reviews the assessment information with our board certified psychiatrists to determine whether your child needs hospitalization. Top

What should I bring for the assessment?
Please be prepared just in case your child is admitted by bringing a few days’ clothing, any medication he/she is currently taking, your child’s social security card, and your insurance card. Top

What happens if my child needs to be admitted?
Your child is immediately admitted if our psychiatrist believes your child is an imminent threat to themselves or to someone else. We will complete the necessary paperwork for you so that you can say goodbye to your child before a nurse walks with them to the unit. Top

Are there things that my child shouldn’t bring if they’re admitted?
For the safety of your child and everyone at Coastal Harbor we must control the availability of any potentially dangerous items. These items are considered contraband and include belts, shoelaces, or strings of any kind; nail files and clippers; mirrors, including those in compacts; needles, hooks, pins, and wire hangers; metal cans and breakable hard plastic items; rope, chain, large heavy jewelry, or cord items; skin astringent, shaving lotion, polish remover, and caustic liquid; metal hair bows, clasps, and hair bands; razor blades; sharp razors; knives and any items that may be used as a knife; firearms and ammunition; cigarette lighters and matches; scissors; cell phones, and money. Top

If my child is admitted to the Acute unit how long will they be there?
The average stay with us is five to seven days. Your child’s stay may be longer or shorter depending on the psychiatrist’s evaluation. The psychiatrist will determine when your child is believed to be safe, stable and not a threat to themselves or others. We will update you daily on your child’s progress and the likely discharge date. Top

Am I able to see my child?
Yes. Visiting hours are Monday-Friday from 6:30PM-8:00PM. There are two visiting times on Saturdays and Sundays; one from 1:30PM-3:00PM and another from 6:30PM-8:00PM.
Your child may also have phone calls. Each child is allowed 10 minutes of phone time during the morning shift (7:00AM-3:00PM) and another 10 minutes during the evening shift (3:00PM-11:00PM). If you like you may call and speak with a nurse and check on your child at anytime. We have nurses on call 24 hours a day that will be more than happy to
update you on your child’s progress. Top

How will my child keep up with school work?
It is always permissible to bring your child’s school work during visiting hours. We will encourage school work when it is possible to do so. However, our chief concern is for the emotional healing of your child and the treatment process, so this will be our primary focus during their stay with us. Top

What happens if my child is not admitted?
You will receive a referral for more appropriate treatment if your child does not meet inpatient admission criteria. Many times we may, for example, make a referral to an outpatient psychiatrist, counselor or therapist. Top

How can I be assured that my information will be kept confidential?
By federal law, we are required to maintain complete confidentiality regarding all patient and family information. We will only share your personal information if you give us written permission to do so. Top

How will I pay for treatment?
We accept most types of insurance, such as Blue Cross Blue Shield or United Healthcare. We also accept Medicaid, Medicare and Tricare in many instances. Payment arrangements can be made for those without insurance coverage.Top

 
     

Licensed by the State of Georgia Office of Regulatory Services. Accredited by the Joint Commission on Accreditation of Healthcare Agencies. Approved by the United States Centers for Medicare and Medicaid. Coastal Harbor Treatment Center is owned and operated by a subsidiary of Universal Health Services, one of the nation's leading hospital management companies. For more information on the company, visit www.uhsinc.com
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